Frequently Asked Questions about Jewely HBJO

Jewely HBJO is a specialized software suite for the jewelry, watchmaking, and fine jewelry industries. It includes an ERP management system (Jewely Retail), a service quote generator, an e-commerce solution, a PIM (Product Information Management) system, and sales support applications. The solutions are offered as SaaS (Software as a Service). Jewely HBJO is based in Nancy, France.

Jewely Retail is aimed at jewelry stores, watch shops, and fine jewelry retailers, whether independent or part of a network of multiple outlets. It is suitable for both a single store and a multi-store group.

Jewely Retail covers all HBJO activities: sale of jewelry and watches, new and used, repair and after-sales service, buyback of gold and watches, stock management, cash register, customers and accounting.

Yes. Jewely Retail integrates the management of buying back gold, jewelry, and watches from individuals: identification of the items purchased, information on the seller, traceability of transactions, and tracking of products until they are restocked or resold. Jewely Retail automatically calculates capital gains tax and manages VAT on the margin during resale.

Yes. Jewely Retail manages the HBJOAT tax (tax allocated to the watchmaking, jewelry, goldsmithing and tableware sector): it is calculated and tracked automatically in the software.

Yes. Jewely Retail allows you to manage multiple points of sale from the same organization: products, customers, stocks, sales, salespeople and after-sales service are centralized, with stock transfers between stores and consolidated statistics.

Jewely Retail operates in SaaS mode from a computer or iPad. The Jewely Focus app, available on iPad and iPhone, provides sales support directly on the sales floor.

Yes. Jewely HBJO assists jewelry and watch retailers who are changing their software. Depending on the available data, the migration can include customer records, sales history, product catalog, brands, inventory, suppliers, and after-sales service records.

Yes. Jewely E-commerce allows you to create specialized jewelry and watch websites connected to your ERP system to synchronize products, inventory, sales, and customers. Jewely Retail can also interface with existing platforms such as PrestaShop, Shopify, and WooCommerce.

The Jewely HBJO ecosystem can connect to PrestaShop, Shopify, WooCommerce, Chrono24, Pennylane, Argentic (AML/CFT process), and Looker Studio for reporting. The possibilities depend on the project and the tools used by each company.

Yes. Jewely Retail handles repairs and after-sales service files. The Jewely Devis SAV generator quickly creates repair quotes for watches and jewelry, based on information entered, copied, or taken from a document or photo.

Yes, Jewely Retail is a SaaS solution accessible online, usable from a computer or iPad. The data is hosted in France.

Yes. Jewely Retail is an e-invoicing compatible solution, powered by Pennylane. It's a point-of-sale system compliant with the 2026 regulations.

Jewely HBJO supports teams during deployment: needs analysis, configuration, data recovery, migration from the old software, user training, production launch and post-launch support.

You can request a demonstration from the dedicated page on the website. An HBJO expert will present you with solutions tailored to your business.