All the features of Jewely Retail ERP.

Get in compliance with the electronic invoicing reform with an Approved Platform (AP, ex-PDP) integrated directly into the invoicing module.

Interface available in French and English.
Each user can choose their preferred language for a personalized experience.

Access your ERP from anywhere thanks to its secure Cloud hosting in France.
All data, applications and features are accessible online, with no installation required.
Automated daily backups, redundant across multiple geographically separate data centers.

Manage multiple points of sale from a single interface.
Centralized inventory, sales and users for a comprehensive view of your business.

Manage multiple legal entities within the same environment.
Separate configuration of documents, accounting journals and product catalogues.

Open API allowing integration with third-party systems

Simplified migration thanks to the import of raw Odeis files: Customer files, sales history, stock movements and after-sales service are included to guarantee the continuity of your business.

Automatic generation of the legal register from your stock movements, sales, after-sales service, buybacks and takeovers.
Compliant with current regulations for jewellers, watchmakers and goldsmiths.

Webhooks available for real-time notification of key events.

Connect your Shopify store to the Jewely ecosystem to easily manage your products, inventory, and pricing from a single repository. A leading e-commerce platform, Shopify integrates seamlessly with your ERP and PIM to deliver an always up-to-date catalog without complicating your operations or increasing the number of steps involved.

Connect your PrestaShop store to Jewely ERP and PIM for real-time synchronization of product sheets, stocks and prices.
This integration guarantees centralized and consistent management of your catalogue, avoids double entries and ensures instant updates between your back office and your e-commerce site.

Connect your WordPress site, with WooCommerce as your e-commerce module, to the Jewely ERP and PIM to synchronize your product sheets, stock levels and sales data in real time.
This integration allows you to centralize the management of your catalog, limit re-entry and ensure perfect consistency between your online store and your back office.

NF525 certification process undertaken with a recognized certification body, in order to strengthen the compliance, traceability and security of Jewely Retail's payment functionalities.

Jewely Retail's cash register functionalities comply with the requirements for inalterability, security, preservation and archiving stipulated in Article 286-I-3° bis of the General Tax Code.

Complete listing of all actions performed on the software: creations, modifications, price changes, deletions…
An essential tool to ensure traceability, strengthen security and maintain control over all operations.

Usable directly from the browser, without traditional installation.
Can be added to the iPad home screen for full-screen use, like a native app.

Smooth and intuitive navigation on a touchscreen.
Designed for mobile use in shops or workshops, optimized for iPad.

Freely test all of Jewely's features without impacting your real data.
Perfect for training your teams in real-world conditions, without risk to the business.

Our experienced team, familiar with the challenges of the HBJO sector, supports you on a daily basis in the use of our solutions, with perfect mastery of business issues.

Adapt the interface to your visual preferences or the lighting environment.
Optimal reading comfort in daylight as well as in dim conditions.

Data is backed up redundantly across three distinct geographies within the AWS infrastructure, ensuring a high level of availability, security and resilience in the event of an incident.

With this module, you can easily offer payment in 2x, 3x, or 4x installments at checkout. The transaction is seamless for the customer, and you receive the full amount immediately, with no risk of non-payment.

Jewely allows you to record an export sale for a non-EU customer by collecting the information needed for tax exemption (identity, passport, products). This data can then be used to generate the slip on the PABLO customs platform.

Thanks to the integration of SolPay into Jewely, the management of tax-free sales becomes fast and reliable.
During an export sale, the tax refund slip is automatically generated with customer information (passport, date of birth, etc.) and details of eligible products, ready to be handed over.

Thanks to the SCAL-E CDP (Customer Data Platform), the Jewely ERP allows you to centralize and unify customer data from all your sales channels.
This interconnection improves your customer knowledge, facilitates the management of targeted marketing campaigns and strengthens loyalty, both in-store and online.
A powerful solution for building a personalized and sustainable omnichannel strategy.

Allows you to work locally during a network outage or internet outage. Inventory and customer databases remain usable, and sales can be recorded normally. Data entered in offline mode is automatically synchronized as soon as the connection is restored.

Users can log in to the ERP system by entering their email address and password. This simple and secure authentication method ensures personalized access to their workspace and profile-related features.

Access security is enhanced through two-factor authentication (MFA). After entering their username and password, the user must enter a temporary code generated by Google Authenticator, adding a layer of protection against unauthorized access.

An ERP login can also be established using a unique identifier, separate from the email address, along with a password. This authentication method offers a suitable alternative for environments that prefer personalized logins.

Access to the ERP system can be restricted to specific, predefined IP addresses. This measure enhances security by limiting connections to particular networks. Multiple IP addresses can be assigned to the same user, especially if they operate from different locations.

For extended operations such as inventory counts or stock receipts, an extended session without automatic disconnection can be enabled. This configuration prevents unnecessary interruptions while maintaining a controlled level of security.

With single sign-on (SSO), users can access the ERP and other compatible applications with a single login. This solution simplifies access management while improving overall system security.

Access to the ERP system can be restricted to time slots defined individually for each user, based on opening hours or internal company rules. This enhanced control limits connections outside of authorized periods, while ensuring better access management.

Designed for daily management and operational oversight, this after-sales service view simplifies the work of teams, both in stores and at headquarters, by providing a clear and instant overview of the after-sales service status, as well as pending or approved quotes. It allows for a centralized view of all after-sales service requests, across all points of sale. The display includes the status of cases (awaiting quote, product available), the quote status (accepted, rejected, or pending), the part brand, the operator who registered the after-sales service request, the relevant point of sale, and whether the service is covered under warranty or free of charge.

Centralized display and management of services offered within the after-sales service framework. Each service is defined by a name, a description, and a price including VAT. It is possible to manually add a new service via a simplified form or to import predefined lists for bulk creation.

This allows you to link each workshop to one or more brands, as well as to suppliers already registered in the system, ensuring precise traceability and seamless coordination of after-sales service workflows. This connection simplifies the automatic selection of service providers during shipments, quote approvals, or returns. The interface also allows you to record all the information necessary for workshop identification and tracking, as well as add one or more associated contacts.

Bill multiple repairs entrusted to you by the same customer in a single transaction.
Ideal for workshops handling large volumes of professional after-sales service.

Following a service request, the Jewely ERP automatically generates a two-part form: one is given to the customer as proof of deposit, the other accompanies the product when it is sent to the workshop, ensuring rigorous and structured monitoring throughout the repair process.

This feature allows you to link a customer service request initially created for one customer to another. It's useful when the request concerns a product that has been given away, transferred, or resold to someone else, or in case of a data entry error. The transfer preserves the processing history while clearly assigning responsibility for follow-up to the correct customer.

After-sales service quotes are sent to the customer by email in PDF format, directly from the ERP interface. The message is structured with personalized text, the salesperson's signature, and the store logo, for a professional presentation consistent with the brand identity.

Quickly record simple after-sales service requests.
A simplified form for time savings at the counter and easier tracking.

Allows the customer to validate a service quote via a secure electronic signature. The signed quote is automatically archived, guaranteeing traceability and proof of agreement.

Manage the sale of your jewelry, watches and silverware with ease.
Quotes, reservations, invoices and certificates integrated into a seamless and business-appropriate workflow.

Manage the sale of bought-back jewelry, watches or parts with complete traceability.
Management of margins, certificates and specificities related to the VAT margin scheme.

Sell services individually or bundled with products, directly from the sales interface. Each service can be selected from a fully customizable predefined list, with the option to add a description and price.

Easily apply a discount to one or more items, or to the entire sale. Discounts can be entered as a percentage (%) or a fixed amount (€), giving you complete flexibility to adjust your prices according to business situations or promotional offers.

This feature allows you to temporarily pause a pending transaction to process another customer, then easily resume it where you left off.

This function allows you to record a sale without immediate payment, while still generating the corresponding invoice. This invoice can be paid later. The remaining balance is saved on the customer's record and can be paid in one or more installments.

The trade-in option allows you to use the value of a returned item as partial or full payment at the time of a sale. This avoids the need for a separate credit note and allows you to immediately deduct the trade-in value from the amount due on a new purchase.

This feature allows you to record multiple payments before delivery or final invoicing of an order. Each deposit can be paid using different payment methods and is tracked individually, including its date, amount, and payment method.

This feature allows you to transfer all or part of a deposit or credit note paid by a customer to another customer account. It's useful when a customer wants to transfer a credit note to a relative or transfer an unused deposit for a joint purchase. The transfer is traceable, secure, and the history is saved on both customer records.

Documents are sent to clients via email in PDF format, directly from the ERP interface. The message is structured with personalized text, the salesperson's signature, and the store logo, for a professional presentation consistent with the brand identity.

This feature allows you to record an export sale when the customer resides outside the European Union. The ERP system stores this information in the sales record to clearly identify it in statistics, accounting exports, and tax processing. The tax refund form will be generated manually by the seller via the official PABLO portal.

Thanks to the integration of SolPay into the Jewely ERP, the management of international tax-free sales becomes fully automated. During an export transaction, the tax refund slip is automatically generated, including all the required information: customer identity (passport number, date of birth, nationality, etc.), as well as the precise details of the products concerned.

This software allows you to customize the layout of sales documents to reflect each jewelry store's visual identity. Logo, legal notices, element placement: every component can be adjusted to reflect the brand image. It also allows you to faithfully reproduce the layout used in previous invoicing software, thus facilitating migration and ensuring both graphic consistency and compliance with legal requirements.

Each store can have its own sales settings. The selected point of sale determines all payment methods, sales types, applicable taxes, and specific rules.

The validity period of a credit note can be freely configured (in days). This rule allows for setting return or exchange policies according to the store's business practices.

Accepted payment methods can be defined individually for each store: bank card, cash, checks, bank transfers, third-party solutions, etc. Each method can be activated, associated with an accounting code, and set as the default method if necessary.

It is possible to register payment terminals (POS) specific to each point of sale. Each terminal is identified by a name, associated with an accounting code, and linked to one or more points of sale.

Stores can offer sales of new products, used products, or both. Activating these types allows sales workflows to be adapted to the nature of the items sold in each store.

Each point of sale can apply specific taxes depending on the nature of the products, their status (new or used), or the type of customer. These include: reduced or intermediate rates, HBJOAT tax, capital gains tax, VAT on margin, etc.
It is also possible to create new taxes, by defining a percentage value, a personalized mention to be included on the invoice, as well as application preferences by product type (e.g. Watches, Jewelry, After-sales service…) and by category (e.g. Rings, Bracelets, Earrings…).

The Factur-X electronic invoicing module allows you to generate invoices combining a readable PDF and a structured XML file. Compliant with regulatory requirements, it facilitates accounting integration and prepares your jewelry store for the mandatory e-invoicing requirement starting in 2026.

Designed to manage gold buyback transactions, this module integrates customer information entry, identity verification, and the generation of the purchase slip. The calculation of the capital gains tax (11.5 %) and the net amount to be paid is automated. The Cerfa form is then stored in the ERP system, ensuring compliance and traceability.

Easily manage your consignment sales directly from Jewely. When an item is registered, the software automatically generates a consignment contract including all legal information and defined conditions.
You secure your transactions, structure your tracking and have clear and professional management, without re-entry or external documents.

This module handles the purchase of pre-owned watches in compliance with legal requirements. It allows for the collection of customer data, verification of their identity and the original invoice, and then the generation of the purchase slip. The calculation of capital gains tax (6.5 %) and the storage of the Cerfa form are performed automatically.

Designed for jewelry stores that buy back pre-owned pieces, this module simplifies jewelry buyback management by integrating document verification (identity and invoice), generating the purchase slip, and calculating the capital gains tax set at 6.5% (%). The necessary documents, including the Cerfa form, are automatically archived in the ERP system.

When a customer wishes to exchange jewelry or a watch for a new purchase, this feature allows the trade-in to be recorded directly within the sales process. The value of the traded-in item is converted into a credit note, which is then automatically applied to the invoice, either in full or in part. The entire process is seamlessly integrated into the sales tracking system.

Quickly filter your customer database using numerous combinable criteria: name, customer number, type (individual or company), brands purchased, country, postal code, city, and revenue range. You can also refine your search by sale date or customer creation date. A powerful tool for segmenting, analyzing, and preparing targeted marketing campaigns, with the option to export results.

Centralize all the data you need to manage customer relationships. It consolidates contact information, complete sales history, invoices, payments, credit notes, and after-sales service records. It calculates the RFM (Recency, Frequency, Monetary value) score over 1, 2, or 3 years to assess customer loyalty and lifetime value. A wishlist allows you to track desires or anticipate future purchases. With this unified view, you have everything you need to personalize communications, target follow-ups, and strengthen customer loyalty.

When several records relate to the same client, they can be grouped into a single consolidated record.
The merger retains all information: operations linked to the original records are automatically attached to the main record, including purchases and sales history, deposits and credit notes, after-sales service files, as well as reservations, orders and quotes.

This overview compiles past business interactions with a customer. It allows you to view all sales made, associated invoices, recorded payments with their payment type and remaining balances, as well as any credit notes issued. It also includes customer service records and a wishlist listing products the customer wishes to purchase in the future.

Allows you to automatically segment customers according to their purchasing behavior: date of last purchase (recency), number of purchases (frequency) and total amount spent.
The RFM score facilitates the identification of the most active, loyal or re-engaged customers, and feeds into targeted marketing actions, loyalty programs or reactivation campaigns.

This module manages customer marketing consent in accordance with the GDPR. For each communication channel (email, mail, SMS/WhatsApp), a toggle indicates whether the customer agrees to receive promotional messages. Choices are recorded with the date and operator, ensuring complete traceability. By default, all consents are disabled to comply with the opt-in principle.

Allows you to manage both individual and business clients, defining their status when creating or modifying their record. A client can switch from one status to another—from individual to company or vice versa—without altering existing information or losing sales, payment, or after-sales service history.

This feature allows you to transfer all or part of a deposit or credit note paid by a customer to another customer account. It's useful when a customer wants to transfer a credit note to a relative or transfer an unused deposit for a joint purchase. The transfer is traceable, secure, and the history is saved on both customer records.

It allows you to centralize and unify customer data from all your sales channels.
This interconnection improves your customer knowledge, facilitates the management of targeted marketing campaigns and strengthens loyalty, both in-store and online.
A powerful solution for building a personalized and sustainable omnichannel strategy.
In partnership with Scale-e

Supplier profiles structured into several categories: company information, contact details, associated brands (a supplier can be linked to several brands), key contacts and associated workshops.

Brand sheets, indicating the name, the type of products (jewelry and/or watches, new and/or used), its supplier, the associated points of sale, the country of origin, the coefficient to be applied, the discount granted by the brand to the retailer, as well as the number of labels to be printed.

Defining the sales method for each brand: new products, used products, or both. This information is linked to the supplier and allows for the adaptation of management workflows, stock filters, and displays in points of sale.

Margin coefficient settings per brand. Automatic calculation of the selling price upon stock receipts. Option to manually adjust the coefficient if necessary.

A supplier can be associated with one or more workshops, so that when products are brought in for service, repairs are automatically assigned to them according to the type of product.

A supplier can be linked to several brands. This allows for centralized management of orders, deliveries, and commercial terms per supplier.

Setting the discount granted by each brand to the reseller. Automatically applied upon stock receipts for the calculation of the net purchase price.

New or used products. Selection of brand, supplier, and related document (invoice, delivery note, consignment agreement, etc.). Product information: family, category, materials, stones, serial number, purchase price, coefficient, selling price, weight, size, etc. Unique serial numbers for each piece. Automatic label generation.

Bulk product import from a CSV file. Customizable column mapping (label, reference, price, supplier, point of sale, materials, stones, sizes, engravings, etc.). Supports comprehensive data: commercial, technical, and logistical information. Option to ignore specific columns. Fast loading, data verification, and direct stock entry validation.

Automated import of delivery notes transmitted by suppliers via EDI. Automatic creation of stock references from the received data: brand, supplier, references, quantities, purchase price, serial numbers, etc. Saves time, eliminates manual data entry, and reduces errors. Labels are generated automatically.

Designed for daily management and operational oversight, this after-sales service view simplifies the work of teams in stores and at headquarters by providing a clear and instant overview of the after-sales service status, including pending and approved quotes. It offers a centralized view of all after-sales service requests across all points of sale, displaying the status of cases (awaiting quote or product available), the quote status (accepted, rejected, or pending), the part brand, the operator who registered the service request, the relevant point of sale, and whether the service requests are covered under warranty or processed free of charge.

Automatically generate barcoded labels for each product. The label format is fully customizable and can include the following information: brand, model, materials, stones, weight, carats, and price.

This feature allows you to update the prices including VAT for multiple items by importing a CSV file. Columns are automatically recognized, with the option to select only those to import. Users can restrict the update to items in stock and choose to ignore reserved labels. A price update date can be set to apply the new prices at a later date. The update history is available, and changes can be applied with a single click.

Manage the consignments of your products with your customers, colleagues or collaborators, and track the rebates.
Automatic generation of consignment notes, invoices and credit notes if necessary, with the option to display or not the transfer price on the consignment note.
Detailed summary for each item entrusted (product, purchase price, selling price, transfer date).

Export product or inventory data in CSV or Excel format, and bulk import new items or updates from an external file. Ideal for quickly managing large volumes of data.

Analysis of sales performance and inventory levels by brand, point of sale, and supplier, over the period of your choice. Precise filters by brand, supplier, or point of sale to monitor. Customizable analysis period, with the option to compare to the same period of the previous year.
Display of key indicators: Revenue, number of sales, margin generated. Stock value to date, at purchase price excluding VAT, at selling price including VAT, and physical quantities in stock.
Breakdown by point of sale and/or by supplier.

Apply promotional pricing to a selection of products. Define a discounted price with a start and end date. The promotional price is automatically applied during the defined period and then deactivated upon expiry. Visibility can be displayed on the website or in-store, depending on configuration.

Transfer of products from one point of sale to another. Selection of the origin and destination stores, choice of items to transfer (brand, category, type, reference). Complete traceability and automatic updating of stock levels for the points of sale involved.

Easily manage product returns following a customer purchase. The Customer Return module allows you to identify the original purchase, select the returned item(s), and choose the processing method: generating a credit note or a refund.

Easily manage the return of an item to a supplier by selecting the product via its reference or label, choosing a supplier (including occasional), entering the return date, adding a supporting document and specifying the reason for the return in a free description area.

Reserve a product for a customer, with or without an end date, in just a few clicks. This module allows you to easily track all current reservations, apply filters (brand, customer, period, etc.), and manage each reservation individually. Perfect for holding an item while awaiting a purchase decision.

The DEB module allows you to generate a CSV file that complies with customs regulations, ensuring the traceability of intra-community trade in goods.
The file includes the company identification (name, address, period), followed by a table listing the flow of goods with the required information: VAT number of the partner, country of destination, nature of the transaction, value and code of the goods.

Targeted inventory by point of sale, brand, product type and category, with selection of desired criteria and definition of an end date.
Items are entered using a barcode scanner or by manually entering labels.
Calculation of the differences between the theoretical stock and the actual stock.
Display of totals excluding and including tax, as well as the number of items counted.

Products are organized by major categories (rings, necklaces, watches, etc.). Categories and subcategories can be created, modified, or deleted. A simple, hierarchical interface allows for precise catalog structuring. Import/export functions are available to facilitate bulk updates.

Organize your stock by physical locations (safe, display cases, etc.) within each point of sale.
Each location is defined by a code and a name, and can be linked to one or more points of sale.

Easily manage the materials that make up your watch and jewelry products.
Create, modify and associate materials with brands, with specific codes used for labeling and titling.
Quick search, sorting by name or code, display of the number of products associated with each material, and import/export of the material list to facilitate updates.

Each family is defined by a code, a label and a product type (Jewelry, Watches, Accessories, After-Sales Service and Spare Parts, Miscellaneous).
The module allows the display, sorting and searching of existing families by code, as well as the import and export of data to facilitate updates or backups.

Structure your catalogue effectively by organizing your items by product type (Jewelry, Watches, Accessories, Precious Metal, Stone, After-Sales Service, etc.).
Each product type can be linked to one or more categories, with the option to define a default category for creating items.
This allows you to maintain a homogeneous and consistent classification of your products.

Manage all precious, semi-precious or ornamental stones used in your products.
Each stone is defined by a name and a code, and can be linked to one or more items.
View the complete list sorted by name. Display the number of products associated with each stone.
Import/export of the stone repository.

Real-time monitoring of key indicators: revenue excluding/including tax, margin, average basket size, sales volume, returns, after-sales service, take-backs.
Filters by period (day, week, month, year or custom range), point of sale and operator.
Interactive graphics on jewelry brands, product types and categories.
A concise overview for quick and efficient management of the activity.

This module allows for detailed analysis of sales made on a given day, with filters by point of sale and operator. For each transaction, it displays the customer's name, the items sold, the discounts applied, the markups, the margins, and the amounts excluding and including tax. It also provides direct access to the invoice and allows data export in CSV format. Automatic aggregation of total revenue at the bottom of the table facilitates daily monitoring of sales performance.

This dashboard presents key performance indicators for daily operations: revenue (excluding and including VAT), profit margin, average order value, sales volume, buybacks, returns, repairs, number of tickets, and total payments collected. With its clear and concise visualization, this module allows you to track your daily sales performance in real time.

Find the key indicators for product analysis: average stock level expressed in days, date of last stock entry, and date the product record was created. Useful data for effectively managing your product ranges.

View real-time quantities available at each point of sale, as well as the total consolidated stock. Compare actual stock to ideal stock levels to quickly identify discrepancies and adjust your supplies.

Access a product's complete sales history, from its creation. Analyze sales month by month over the last 12 months and identify the date of the last price change to refine your sales strategy.

Track stock levels month by month: end-of-period levels, volumes received, and quantities sold. A clear, rolling 12-month view to optimize product turnover.

This module displays the distribution of stock, orders, and sales by store. It allows for the analysis of the performance of each point of sale while providing a consolidated view across the entire network.

Gain a comprehensive overview of the logistics status of each product: items reserved, entrusted to the store, or ordered and awaiting delivery. A key tool for monitoring availability and streamlining workflows.

Customer details, number of sales, cumulative turnover, outstanding balances (assets, credits, deposits, guarantees, buybacks/repurchases).
RFM score (Recency, Frequency, Monetary value) out of 5 points to assess customer engagement.

Each point of sale can have a separate cash drawer, configurable from the point of sale settings.

The module records cash transactions within the point of sale. It covers three types of operations: cash outflow (purchase), used when a purchase is made in cash directly from the till; cash deposit, which corresponds to withdrawing cash for deposit into the company's bank account; and cash replenishment, allowing cash to be added to the till, for example, to replenish the cash float. Each transaction is tracked with the date, point of sale, operator, and a comment, ensuring transparent and secure management.

Centralized visualization of accounting entries generated by cash receipts and cash movements (deposit, bank card, cash, transfer, credit note, etc.).
Display by date and point of sale, class and accounting account, description, debit, credit, execution date, and posting date. Data can be filtered by date and point of sale.
Export PDF for archiving or accounting purposes.

Detailed summary of sales and cash receipts per point of sale, daily or monthly, including revenue (including and excluding VAT), VAT, discounts, margins, and units sold. The report also details performance by department and salesperson, payment methods used, cash transactions (credit notes, deposits, internal credits), as well as the number of customers, sales, and returns. Export to PDF format.

The module automatically calculates the VAT on margin applicable to second-hand goods. It generates a summary table showing, for each relevant sale, the purchase price, the selling price, the margin earned, and the VAT to be declared. Exporting the data in XLSX or CSV format, by month, simplifies monthly tax filing.

The DEB module allows you to generate a CSV file that complies with customs regulations, ensuring the traceability of intra-community trade in goods.
The file includes the company identification (name, address, period), followed by a table listing the flow of goods with the required information: VAT number of the partner, country of destination, nature of the transaction, value and code of the goods.

The Factur-X electronic invoicing module allows you to generate invoices combining a readable PDF and a structured XML file. Compliant with regulatory requirements, it facilitates accounting integration and prepares your jewelry store for the mandatory e-invoicing requirement starting in 2026.

The e-reporting module centralizes operations not covered by electronic invoicing (B2C sales, international sales, cash receipts). It automatically generates the data required by the tax authorities and allows its export in XML format, compliant with the specifications of the 2026 reform.