Jewely Knowledge Base
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Stock
- How to enter stock products on Jewely ERP?
- Tutorial: Enter a product in stock on the Jewely ERP
- How to create and manage a product page
- How to check stock
- How to perform a stock transfer between stores
- How to perform a stock entry
- How to perform a stock withdrawal
- How to manage entrusted assets and retrocessions
- How to manage entrusted assets and retrocessions
- How to manage product reservations
- How to change prices in bulk via CSV import
- How to conduct an inventory
- How to conduct an inventory
- Introducing Jewely's Stock module
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Sales
- How to create a new sale
- How to create a quote / estimate
- How to make a customer return
- How to view and manage the cash register
- How to cancel a sale and refund a customer
- How to apply a discount to a sale
- How to make a sale on credit
- How to register a deposit
- How to send an invoice or quote by email
- How to handle tax refunds for non-EU customers
- How to manage down payments and deferred payments
- Introducing Jewely's Sales Module
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Purchases
- How to manage a consignment or buyback business for precious objects
- How to view supplier purchases
- How to create and finalize a consignment or buyback business for precious objects
- How to create and receive a supplier order
- How to manage supplier orders
- Introducing the Jewely Purchasing module
- How to register a consignment shop
- How to manage a gold buyback
- How to handle a jewelry or watch buyback
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After-sales service
- How to manage workshops and after-sales service services
- How to create a customer service record
- How to close a customer service request and collect payment
- How to manage workshops and after-sales service services
- Introducing Jewely's After-Sales Service Module
- How to send a service quote by email
- How to perform group billing for after-sales service
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Accounting
- Upcoming Articles
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Customers
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Police Book
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Statistics
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Compliance
- Upcoming Articles
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General
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Accounting
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Configuration
- How to configure my account in Jewely HBJO
- How to manage collaborators in Jewely HBJO
- How to configure points of sale in Jewely HBJO
- How to configure roles and permissions in Jewely HBJO
- How to configure email management in Jewely HBJO
- How to manage modules in Jewely HBJO
- How to set up a payment method
- How to use the activity log in Jewely HBJO
- How to use the JET module in Jewely HBJO
- Introducing the Jewely Configuration module
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Taxes & legal obligations
- How to fill out form 2091 when making a purchase in store?
- Form 2091 or 2092: which tax regime should I choose when making a buyback?
- I buy back used gold and precious metals, do I have to pay the HBJOAT tax?
- I buy back used watches, do I have to pay the HBJOAT tax?
- I am a self-employed jeweller, does the HBJOAT tax apply to my status?
- I am a jewelry designer/creator under my own brand and I outsource the manufacturing, am I liable for the HBJOAT tax?
- I am a jewelry manufacturer and I sell wholesale to retailers, am I subject to the HBJOAT tax?
- I am a watchmaker-repairer, are my services subject to the HBJOAT tax?
- I am a jewelry trader (wholesale buying/reselling), am I subject to the HBJOAT tax?
- I sell second-hand jewelry on consignment; who is liable for the HBJOAT tax: the consignor or the seller?
- I sell costume jewelry at retail, am I subject to the HBJOAT tax?
- I sell new jewelry in a shop, am I subject to the HBJOAT tax?
- I sell precious stones, do I have to pay the HBJOAT tax?
- I only sell online (e-commerce), does the HBJOAT tax apply?
- The HBJOAT tax: presentation and operation
- Can my client be exempt from tax when selling his jewelry?
- When and how to declare and pay the HBJOAT tax?
- What are the penalties for failure to declare or late payment of the HBJOAT tax?
- What taxes apply when buying back a watch?
- Buying back a gold jewel: what tax applies?
- Buying back gold or silver coins: what are the tax implications?
- Applicable AML/CFT regulations
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How to view customer statistics
How to view customer statistics in Jewely Retail
Access
- Access Statistics → Customer Statistics.
Information available
- Best customers by turnover
- Purchase frequency
- Average spend per customer
- Inactive customers (having not bought anything for X months)
Performance Table
Access Statistics → Performance Table for a summary of sales performance by salesperson or by period.
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