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Stock
- How to enter stock products on Jewely ERP?
- Tutorial: Enter a product in stock on the Jewely ERP
- How to create and manage a product page
- How to check stock
- How to perform a stock transfer between stores
- How to perform a stock entry
- How to perform a stock withdrawal
- How to manage entrusted assets and retrocessions
- How to manage entrusted assets and retrocessions
- How to manage product reservations
- How to change prices in bulk via CSV import
- How to conduct an inventory
- How to conduct an inventory
- Introducing Jewely's Stock module
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Sales
- How to create a new sale
- How to create a quote / estimate
- How to make a customer return
- How to view and manage the cash register
- How to cancel a sale and refund a customer
- How to apply a discount to a sale
- How to make a sale on credit
- How to register a deposit
- How to send an invoice or quote by email
- How to handle tax refunds for non-EU customers
- How to manage down payments and deferred payments
- Introducing Jewely's Sales Module
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Purchases
- How to manage a consignment or buyback business for precious objects
- How to view supplier purchases
- How to create and finalize a consignment or buyback business for precious objects
- How to create and receive a supplier order
- How to manage supplier orders
- Introducing the Jewely Purchasing module
- How to register a consignment shop
- How to manage a gold buyback
- How to handle a jewelry or watch buyback
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After-sales service
- How to manage workshops and after-sales service services
- How to create a customer service record
- How to close a customer service request and collect payment
- How to manage workshops and after-sales service services
- Introducing Jewely's After-Sales Service Module
- How to send a service quote by email
- How to perform group billing for after-sales service
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Accounting
- Upcoming Articles
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Customers
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Police Book
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Statistics
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Compliance
- Upcoming Articles
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General
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Accounting
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Configuration
- How to configure my account in Jewely HBJO
- How to manage collaborators in Jewely HBJO
- How to configure points of sale in Jewely HBJO
- How to configure roles and permissions in Jewely HBJO
- How to configure email management in Jewely HBJO
- How to manage modules in Jewely HBJO
- How to set up a payment method
- How to use the activity log in Jewely HBJO
- How to use the JET module in Jewely HBJO
- Introducing the Jewely Configuration module
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Taxes & legal obligations
- How to fill out form 2091 when making a purchase in store?
- Form 2091 or 2092: which tax regime should I choose when making a buyback?
- I buy back used gold and precious metals, do I have to pay the HBJOAT tax?
- I buy back used watches, do I have to pay the HBJOAT tax?
- I am a self-employed jeweller, does the HBJOAT tax apply to my status?
- I am a jewelry designer/creator under my own brand and I outsource the manufacturing, am I liable for the HBJOAT tax?
- I am a jewelry manufacturer and I sell wholesale to retailers, am I subject to the HBJOAT tax?
- I am a watchmaker-repairer, are my services subject to the HBJOAT tax?
- I am a jewelry trader (wholesale buying/reselling), am I subject to the HBJOAT tax?
- I sell second-hand jewelry on consignment; who is liable for the HBJOAT tax: the consignor or the seller?
- I sell costume jewelry at retail, am I subject to the HBJOAT tax?
- I sell new jewelry in a shop, am I subject to the HBJOAT tax?
- I sell precious stones, do I have to pay the HBJOAT tax?
- I only sell online (e-commerce), does the HBJOAT tax apply?
- The HBJOAT tax: presentation and operation
- Can my client be exempt from tax when selling his jewelry?
- When and how to declare and pay the HBJOAT tax?
- What are the penalties for failure to declare or late payment of the HBJOAT tax?
- What taxes apply when buying back a watch?
- Buying back a gold jewel: what tax applies?
- Buying back gold or silver coins: what are the tax implications?
- Applicable AML/CFT regulations
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How to perform group billing for after-sales service
There group billing after-sales service Jewely allows you to invoice multiple repairs for the same customer in a single transaction. Ideal for professional workshops or customers who regularly entrust them with several parts.
1. Access group billing
In After-sales service, search for the relevant customer. From their record or the customer service list filtered by customer, select the option Group billing.
2. Select the after-sales service cases to be invoiced
The list of completed but not yet invoiced service cases for this client is displayed. Select the cases to include in the consolidated invoice. Verify the amounts and services for each case.
3. Generate the invoice
Click on Generate the consolidated invoice. Jewely automatically creates a single invoice grouping all selected repairs, with details of each service per after-sales service case.
4. Collect payment
Process the payment for the consolidated invoice according to the payment method chosen by the customer (card, cash, bank transfer, etc.). The invoice is closed and the customer service record is updated.
5. Send the invoice to the customer
The consolidated invoice can be printed or sent directly by email to the customer in PDF format from the Jewely interface.
Time saving: Group billing avoids issuing an invoice per repair, which is particularly useful for watchmakers or jewelers handling a large volume of professional after-sales service.

