How to make a customer return

How to make a customer return in Jewely Retail

Jewely Retail makes it easy to manage customer merchandise returns.

Steps

1. Access SALES → Customer returns or click on CUSTOMER RETURN from the dashboard.
2. Search for the original sale by entering the invoice number or the customer's name.
3. Select the item(s) to return.
4. Indicate the reason for return.
5. Choose the refund method: credit note, cash refund, exchange, etc.
6. Confirm the return. The stock is automatically updated.

View assets

The credits generated following the returns can be viewed in SALES → View assets.